Apparatus, Methods and Systems for Knowledge Based Maintenance Patent# 10,096,003

Apparatus, Methods and Systems for Knowledge Based Maintenance Patent# 10,096,003

By | 2018-11-13T19:58:16+00:00 May 22nd, 2018|Blog|0 Comments

A processor based method comprising: identifying a device using a portable electronic apparatus; offering a plurality of options, for selection by a user of the portable electronic apparatus, about how to proceed for the purpose of attending the device; providing step-by-step guiding instructions as to how to attend the device, the guiding instructions being specific to the identified device and the option selected; if, after user follows the guiding instructions, the purpose of attending the device is achieved, ending the process; and, if, after user follows the guiding instructions, the purpose of attending the device is not achieved, providing communication options to the user, using the portable electronic apparatus.

USPTO 10,096,003

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