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A processor based method comprising: identifying a device using a portable electronic apparatus; offering a plurality of options, for selection by a user of the portable electronic apparatus, about how to proceed for the purpose of attending the device; providing step-by-step guiding instructions as to how to attend the device, the guiding instructions being specific to the identified device [...]

While the concept of a digital twin has been around since 2002, it’s only thanks to the Internet of Things (IoT) that it has become cost-effective to implement. And, it is so imperative to business today, it was named one of Gartner’s Top 10 Strategic Technology Trends for 2017. Quite simply, a digital twin is a virtual model of a process, product [...]

Blockchain technology has primarily been associated with financial services, think Bitcoin. However, it’s increasingly having an impact across industries. Manufacturing is no exception. What is the problem blockchain addresses in manufacturing? Manufacturing companies are changing their business models from selling product to subscriptions and services — maintenance and operation are becoming the focus of OEMs. Product service and maintenance are complex [...]