Assume an industrial setting, an alarm is generated by a device/vital piece of equipment; 1st our “repair and maintenance” crew seeks for the manual (and other documentation if needed) specific to that “troubled device” and/or it’s specific “error code” it is indicating. Often the manuals are either not found, and when they are, they make for difficult resources to use in the field, offer no “record keeping” and if “unable to repair” it’s panic time. EDLORE is changing ALL OF THIS.
Using the Digital Glasses (Such as “Meta’s Spaceglasses” or Vuzix, or Google Glass), and/or “Tablet” technology which may be either proprietary EDLORE tablet or your currently owned Android tablet (iOS coming); one would either [scan the device] or [pair with device via Ble or Wi-Fi] and upon EDLORE recognizing device, all device related content in delivered through a gorgeous and intuitive user interface.
From here, the user may leverage the “EDLORE” wizard, which will use a “trouble = cause(s) = remedy(ies)” or “if this then that” architecture to bring the user to the desired point, an inspected/cleaned/repaired/replaced device; if the user is expert level in their skill, they may elect to skip the wizard and access the device and/or error code specific content directly such as [Text, Video, Animation, Live- Interactive 3D Renderings, SAP (Enterprise Resource Planning) System Data on Parts/Device, History of Device] and more.
EDLORE has taken the proactive measures of developing backend web services for various ERP’s (Enterprise Resource Planners) and “ISO Compliance” integration. In terms of “ERP’s”, we can synchronize existing documentation, synchronize assets, and synchronize workforce with EDLORE; when errors are received, parts near their life cycle end (preventative), tasks are assigned, etc., EDLORE is always communicating with the client’s ERP software (such as SAP) to ensure required materials and parts (relating to Operations and Maintenance) are available, or at least ordered if needed. In terms of “ISO Compliance”, we free up high paid engineers from doing data-entry work after doing their real work, thus not only optimizing work flow and productivity, but also eliminating error, and ISO Compliance is a place to be error free.
In this phase, the “OEM” will incorporate the EDLORE processor, allowing for read/write communications with the devices native CPU; this makes EDLORE intelligent, allowing for the elimination of the troubleshooting, “device recognition”, & part(s) availability inquiries.
With EDLORE residing within the device/equipment, EDLORE is able to directly receive the error code from the device, then the portions of the device manual(s), drawings, videos, animations, and 3D files are all preloaded for the user, so as they approach the device, step 1 appears on the tablet/glasses and all this device/error specific content is readily available in both “ala carte” as well as “wizard style” delivery.
The EDLORE processor, having memory, stores and pre-loads this data for the user to further reduce time required to discover/implement solution & all compliance reporting which may be required (OSHA, ISO, etc.).
In this type of device access/interaction, EDLORE either scans a tag (QR/NFC), uses 3D Image Recognition, or a combination of technologies (Wi-Fi grid for triangulation + gyroscope + compass + camera) which is called “sensor fusion” to recognize the device. From here, troubleshooting is necessary, however content is device specific, and wizard may be used for troubleshooting as well as remedy.